When will I receive my order?
Instant Downloads will be labeled with Instant Download in the drop down menu and you will receive a download link on your order confirmation page after your order is processed. You will click the download link and download the file/s to your computer.
Digital files will be emailed/or a link will be sent to your email address where you will download your digital file. You will receive your proof within 2-3 business days and you are allowed up to 2 complimentary proof revisions. Revisions may take up to 1 business day for each proof revision. Once your product has been finalized and approved, your product will then be emailed to your billing email address.
Rush digital file is a rush option, which you will receive your proof within 1 business day. There are 2 complimentary proof revisions included. Revisions for a rush order may take up to 12 business hours for each proof revision. Once your product has been finalized and approved, your product will then be emailed to your billing email address.
All print product that you have chosen for us to print such as Giclée Art Prints, Invitations, Photo Cards will take up to 7-10 days after the proofing process has been completed, for delivery to be received to U.S. customers. Delivery to Canada might be slightly longer than the 7-10 days due to customs. We are not responsible for any custom duties, taxes or tariffs for shipping to Canada. We deliver using USPS or Fed EX and a tracking number will be provided once your order has shipped. We are not responsible for delays caused by the carrier.
Merchandise product that isn’t personalized such as balloons, clothing, mugs will ship within 3-5 business days, (excluding weekends and holidays). Product will deliver using USPS First Class mail and can take 2-5 days for U.S. customers to receive delivery. Delivery to Canada might be slightly longer. We are not responsible for any custom duties, taxes or tariffs for shipping to Canada.
We do not offer rush shipping on art prints printed by us. If you need your merchandise product such as balloons rushed then please contact us.